Contact BoilerSense — Your Local Boiler Engineer in Northfleet and Gravesend

Call 01474 632 158 — lines open 7 days a week

Call Us

01474 632 158 Lines open 7 days a week. For emergency callouts, call the same number — we will get an engineer to you as soon as possible.

Email Us

enquiries@boilersense.co.uk We respond to email enquiries within four hours during business hours (Mon–Sat 8am–6pm).

Our Address

23 Thames Way
Northfleet
Kent DA11 9BQ
Just off the A226, close to Northfleet railway station.

Opening Hours

Mon – Sat 8am – 6pm
Sunday Emergency only
Emergency callouts available 7 days a week. Call 01474 632 158 at any time.

What to Expect When You Call

When you call 01474 632 158, you will speak directly with a member of the BoilerSense team — not an automated system, not a call centre, not a third-party booking service.

Tell us what you need — whether that is booking a new boiler installation survey, arranging an annual service, getting a gas safety certificate for your rental property, or dealing with an urgent breakdown. We will ask a few brief questions about your boiler (make, model, and the nature of the problem) so we can match you with the right engineer and give you an honest indication of likely cost or availability before we commit your time.

For urgent repairs and emergency callouts, please call rather than email. We aim to respond to email enquiries within four hours during business hours, but for any heating emergency, a phone call gets you a faster response.

Call 01474 632 158 Now

How Quickly Can You Reach Me?

🚨 Emergencies

Same-day callouts across all service areas. For Gravesend, Northfleet, and Dartford, response times are typically within two to three hours.

🔧 Urgent Repairs

Where a boiler is not working but there is no safety risk, we aim to visit within 24 hours on working days.

📅 Planned Installations

Boiler installations are typically booked within three to five working days.

⚙ Servicing & CP12

Annual services and gas safety certificates can usually be arranged within two to three days, with same-week appointments often available.

Request a Boiler Quote or Book a Service Online

Fill in the form and we will respond within four hours during business hours. For same-day emergency callouts, please call 01474 632 158 directly.

Gas Safe Registered
Worcester Bosch Accredited Installer
Vaillant Advance Installer
Which? Trusted Trader

We respond within four hours during business hours. For emergencies, call 01474 632 158.

Do We Cover Your Area?

BoilerSense is based in Northfleet, Kent DA11 — a central location that puts us within quick reach of our entire service area.

Area Postcodes Covered
Gravesend & Northfleet DA11DA12
Dartford DA1DA2
Sidcup DA14DA15
Bexley, Bexleyheath, Welling, Erith DA5DA6DA7DA16
Woolwich, Plumstead, Thamesmead SE18SE28SE2
Greenwich, Blackheath, Charlton SE10SE3

If your postcode is not listed above, call us on 01474 632 158 — we may still be able to help, particularly for planned work like installations or annual servicing.

Find Us

BoilerSense
23 Thames Way
Northfleet
Kent DA11 9BQ

Our office is in Northfleet, just off the A226, close to the Northfleet railway station and easily accessible from Gravesend town centre, Dartford, and the wider DA11 area.

Gas Safe Registered

Worcester Bosch Accredited Installer · Vaillant Advance Installer · Which? Trusted Trader

23 Thames Way, Northfleet

Kent DA11 9BQ

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Frequently Asked Questions

For emergency repairs, we charge a fixed diagnostic fee which covers the engineer's visit and fault diagnosis. We will quote this clearly over the phone before dispatching an engineer. There is no call-out fee for free installation surveys or gas safety certificate assessments.
Our primary service area covers DA1, DA2, DA5, DA6, DA7, DA11, DA12, DA14, DA15, DA16, SE2, SE3, SE10, SE18, and SE28. If your postcode falls outside this area, call us and we will advise whether we can assist.
Yes. Use the enquiry form above to request a quote, book a service, or arrange a gas safety certificate inspection. For urgent or emergency work, please call 01474 632 158 for a faster response.
We work Monday to Saturday, 8am to 6pm for planned and routine work. Emergency callouts are available 7 days a week. Call 01474 632 158 at any time for emergency assistance.
Yes. Every BoilerSense engineer is individually Gas Safe registered. We are fully Gas Safe registered and you can verify our status on the Gas Safe Register at gassaferegister.co.uk.
Yes. We provide gas safety certificates (CP12), annual boiler servicing, and boiler repair and replacement services for landlords and property managers across Kent and South East London. If you manage multiple properties, call us to discuss portfolio pricing and priority scheduling.

Ready to Book? Call Us Now

Speak directly with a member of the BoilerSense team. No automated systems, no call centres — just straightforward advice from boiler specialists.

01474 632 158

Gas Safe Registered — Worcester Bosch Accredited — Vaillant Advance Installer — Which? Trusted Trader